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User Manual
Nighthawk® 2Gbps Cable Modem
Model CM2500
NETGEAR, Inc.
350 E. Plumeria DriveApril 2024
San Jose, CA 95134, USA202-12557-02
Support and Community
Thank you for purchasing this NETGEAR product.
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Contact your Internet service provider for technical support.
Regulatory and Legal
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/. See the regulatory compliance document
before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Note to CATV system installers: This reminder is provided to call the CATV systems
installer's attention to Section 820-93 of the National Electrical Code which provides
guidelines for proper grounding and species that coaxial cable shield shall be
connected to the grounding system of the building, as close to the point of cable entry
as practical.
Trademarks
©NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
User Manual2
Nighthawk CM2500 2Gbps Cable Modem
Contents
Chapter 1 Hardware Setup
Front Panel and LEDs.......................................................................... 5
Rear Panel............................................................................................ 7
Label..................................................................................................... 8
System Requirements......................................................................... 8
Install and Activate Your Cable Modem........................................... 9
Connect Your Cable Modem........................................................ 9
Activate Your Internet Service .................................................... 11
Perform a Speed Test.................................................................. 12
Chapter 2 Manage Your Network
Log in to the cable modem............................................................. 14
Change the admin password.......................................................... 14
View cable modem initialization..................................................... 15
View cable modem status................................................................ 16
View and clear event logs................................................................ 16
Specify the cable connection starting frequency.......................... 17
Ethernet Port Aggregation.............................................................. 17
Set Up Ethernet Port Aggregation.................................................. 18
View the Ethernet Port Aggregation Status................................... 18
Change the Ethernet Port Aggregation Conguration Mode .... 19
Reboot the cable modem................................................................ 19
Reset the cable modem to factory default settings...................... 20
Use the reset button on the back panel.................................... 21
Use the factory reset software button........................................ 21
Chapter 3 Troubleshooting
Use LEDs to Troubleshoot............................................................... 23
Cannot log in to the cable modem................................................. 24
Troubleshoot the cable internet connection................................. 24
Chapter 4 Supplemental Information
Factory Settings ................................................................................ 26
Technical Specications................................................................... 26
3
Tuotetiedot
| Merkki: | Netgear |
| Kategoria: | Reititin |
| Malli: | Nighthawk CM2500 |
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