True XC1-XA-35 Käyttöohje

True Cross trainer XC1-XA-35

Lue alta 📖 käyttöohje suomeksi merkille True XC1-XA-35 (36 sivua) kategoriassa Cross trainer. Tämä opas oli hyödyllinen 2 henkilölle ja sai 4.5 tähden keskimäärin 2 käyttäjältä

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OWNER’S MANUAL AND ASSEMBLY GUIDE

APEX CROSS TRAINER

IMPORTANT—PLEASE READ

All products shown are prototype. Actual product delivered may vary. Product speciﬁ cations, features, and software are subject to change without notice.

For the most up-to-date version of this manual, please see our website: https://trueﬁ tness.com/services-support/user-manuals/

CONTACTING OUR SUPPORT TEAM

To contact TRUE for any of your pre or post installation questions, please call our toll-free numbers Monday - Friday 8:30am - 5:00pm (CST):

• Commercial Direct Customers and Corporate Accounts | 800.868.8783

• Retail Customers and Distributors | 800.883.8783

Or email us:

• Commercial Direct Customers and Corporate Accounts | service.direct@trueﬁ tness.com

• Retail Customers and Distributors | service@trueﬁ tness.com

• Service International | int.service@trueﬁ tness.com

When contacting TRUE, please have the following information ready:

• Serial Number of Unit

• Contact Information—Full Name, Email, and Phone Number

• Address of Facility or Residence

• Detailed Description Regarding Symptom of the Unit (along with pictures or video if applicable)

NOTE: Authorized service providers, dealers, and distributors may also use TRUE’s online resource | portal.trueﬁ tness.com.

CONTACTING OUR SALES TEAM

Interested in owning more TRUE products? Please contact us with any product inquires so that we may direct you to the appropriate sales representative to help answer

your questions.

• Phone | 800.426.6570

• Email | sales@trueﬁ tness.com

• Hours | Monday - Friday 8:30am - 5:00pm (CST)

REPORTING FREIGHT CLAIMS OR PARTS DAMAGE

Unfortunately, sometimes materials can be damaged during shipment. If materials are damaged during shipment, please follow the guidelines below to determine the

appropriate process for you to follow.

Severe Damage—Obvious damage to external packaging and internal product.

Please refuse the shipment and it will be returned to TRUE by the carrier. Contact TRUE product support by calling 800.883.8783 or sales support by calling

800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused. Once we have received the damaged shipment, a

replacement shipment will be sent to you. If the shipment comes in multiple boxes, only refuse boxes with damage.

Slight Damage—Minimal damage to external packaging with unknown internal damage to product.

If the shipment has minimal damages and you are not sure if the actual product is damaged, you must sign the bill of lading as damaged when accepting the shipment.

Once you have opened the box and you have determined something is indeed damaged, please gather the serial number, model number, description of damage, and

photos of damage. Please make sure the photos include the damaged product as well as the damaged box the product arrived in. Contact TRUE product support

(service@trueﬁ tness.com | 800.883.8783) or TRUE sales support (sales@trueﬁ tness.com | 800.426.6570) Monday-Friday during normal business hours.

Concealed Damage—No damage to external packaging but internal damage to product.

You may receive a shipment that looks intact and discover once the box has been opened that there are hidden damages. Please notify the carrier immediately. TRUE

will not be able to ﬁ le a claim if the carrier is not notiﬁ ed in a timely manner. Once you have called the carrier you will need to gather the serial number, model number,

description of damage, and photos of damage. Contact TRUE product support (service@trueﬁ tness.com | 800.883.8783) or TRUE sales support (sales@trueﬁ tness.com

| 800.426.6570) Monday-Friday during normal business hours.